At The Willows at The Woodmans (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit https://thewillowsatthewoodmans.com (the “Website”).
By using the Website you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide when you interact with the Website. This may include:
• Name.
• Email address.
• Phone number.
• Postal address.
• Booking details.
• Payment information (processed by third party booking or payment services).
• Messages you send us through contact forms or email.
Automatically Collected Data
When you visit the Website we may automatically collect certain information about your device and usage, including:
• IP address.
• Browser type and version.
• Pages viewed and time spent on pages.
• Date and time of visits.
• Referring website.
We use standard technologies such as cookies and similar tracking tools to collect this information.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To provide and manage bookings.
• To respond to your inquiries and communicate with you.
• To send you updates, newsletters or marketing messages if you have opted in.
• To improve and personalise your experience on the Website.
• To analyse usage trends and administer the Website.
• To comply with legal obligations.
3. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
• Enable essential site functionality.
• Analyse Website performance.
• Remember your preferences.
You can control cookie preferences through your browser settings. Disabling cookies may limit some features of the Website.
4. Sharing Your Information
We may share your personal information with:
• Service providers who help us operate the Website and deliver services (for example booking platforms or email services).
• Law enforcement or government authorities if required by law.
• Third parties in connection with a merger, sale or reorganisation of our business.
We do not sell your personal information to third parties.
5. Third Party Services
Our Website may link to third party websites and services. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third party you visit.
6. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access and disclosure. However no method of transmission over the internet or electronic storage is 100 per cent secure.
7. Your Rights
Where applicable by law, you may have the right to:
• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
To exercise these rights please contact us using the details below.
8. Children’s Privacy
Our Website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal data to us, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when this policy was last revised. Continued use of the Website after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy please contact us at:
Email: info@thewillowsatthewoodmans.com